RETURNS AND EXCHANGE
Unfortunately, we are unable to accept returns or offer refunds on items for change of mind. We may be able to accommodate exchanges of size subject to availability, however, the customer is responsible for covering the associated shipping costs.
No exchanges or returns will be accepted on sale items. Once an order is placed we do not accept cancellations.
If you have an issue with an item or wish to discuss this policy please contact us at
INTERNATIONAL CUSTOMS & DUTY CHARGES
Orders outside of Australia may be subject to local import charges. Customs policies vary widely, with customs or import duties being charged once the order reaches it’s destination country. Little Winnie cannot be held responsible for any additional charges as Customs & Duty charges are controlled by the local government at the destination of import. Before shopping online with Little Winnie, we ask for you to be aware of any additional importation fees your local customs office may charge before placing your order. We cannot class your international orders as 'gifts' to bypass or reduce any custom fees.